File a Warranty Claim
Find all the warranty information you need to file a claim. The product serial number is required to process a claim.
Warranty Claim Requirements (Wholesalers)
Review the appropriate documents below to determine what pictures are required in order to expedite the claim request process. To proceed with a Warranty Claim, please click the link below.
Labor Allowance Form on Instinct, Prestige, or Smart
Boiler Warranty Claim Requirements
Initial Indirect Water Heater Claim Requirements
Subsequent Inner Indirect Water Heater Leak Claim Requirements
Subsequent Outer Indirect Water Heater Leak Claim Requirements