Warranty Terms & Conditions

Warranty Terms & Conditions

INSTINCT SOLO & COMBI

Offering our Three Point - Good, Better, Best - Market Leading warranty program with up to a 6-year part, 3-year labor allowance and 10-year primary heat exchanger warranty when you register the installation, upload a photo of the passing combustion reading from your combustion analyzer.  

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PRESTIGE CTRLMAX & EXCELLENCE

Offering our Three Point - Good, Better, Best - Market Leading warranty program to installs on or after July 1, 2019 with up to a 6-year part, 3-year labor allowance and 10-year primary heat exchanger warranty when you register the installation, upload a photo of the passing combustion reading from your combustion analyzer.  

10 Year Limited Warranty & 5 Year Limited Parts on all models or installs before July 1, 2019. 
Triangle Tube Inc. hereby warrants the Prestige CTRLMAX Condensing Boiler when properly registered with our factory at the time of purchase (as set forth below) to be free from defects in material or workmanship. Triangle Tube will repair or, at its option, replace the component part under the conditions explained below.

Installations on/after July 1, 2019 : See Warranty Terms & Conditions

Installations before July 1, 2019: See Warranty Terms & Conditions 

PRESTIGE SOLO & EXCELLENCE

10 Year Limited Warranty, 1 Year Limited Parts & 2 Year on Blower & Control Module

Triangle Tube hereby warrants the Prestige Solo Condensing Boiler when properly registered with our factory at the time of purchase (as set forth below) to be free from defects in material or workmanship. Triangle Tube will repair or, at its option, replace the component part under the conditions explained below.

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PRESTIGE TRIMAX & EXCELLENCE

10 Year Limited Warranty, 1 Year Limited Parts & 2 Year on Blower & Control Module

Triangle Tube hereby warrants the Prestige TRIMAX Condensing Boiler when properly registered with our factory at the time of purchase (as set forth below) to be free from defects in material or workmanship. Triangle Tube will repair or, at its option, replace the component part under the conditions explained below.

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SMART

Limited Lifetime Warranty

TRIANGLE TUBE hereby warrants the Triangle Tube water heater when properly registered with our factory at the time of purchase (as set forth below) to be free from defects in material or workmanship. Triangle Tube will repair or, at its option, replace the component part.

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GINIUS

LIMITED ONE YEAR WARRANTY ON ALL Triangle Tube WATER HEATER COMPONENTS PARTS

Triangle Tube  hereby warrants to the original user, that the water heater when properly registered with our factory at the time of purchase (as set forth below) to be free from defects in material or workmanship. Triangle Tube will repair or, at its option, replace the component part.

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COMFORT

10 Year Limited Warranty

TRIANGLE TUBE hereby warrants the COMFORT indirect water heater when properly registered with our factory at the time of purchase (as set forth below) to be free from defects in material or workmanship. Triangle Tube will repair or, at its option, replace the component part.

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MAXI-FLO

Limited One Year Warranty (Stainless Steel MF Model) Limited Two Year Warranty (Titanium T Model)

Triangle Tube hereby warrants the Maxi-Flo Heat Exchanger to be free from defects in material and workmanship for a period of 1 (one) year from the date of the original installation. Triangle Tube sole and only liability and the original user’s sole remedy under this warranty shall be limited to the repair or replacement, at Triangle Tube option, of the defective heat exchanger.

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MARQUIS TANKLESS

12 Year Limited Warranty & 5 Year Limited Parts

TRIANGLE TUBE. hereby warrants the Marquis when properly registered with our factory at the time of purchase to be free from defects in material or workmanship. Triangle Tube will repair or, at its option, replace the component part.

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Keystone (KW & KS)

(KW) 5 Year Limited Warranty & 1 Year Limited Parts (KS) 10 Year Limited Warranty & 1 Year Limited Parts

Triangle Tube hereby warrants the Keystone Condensing Boiler &/or Keystone Condensing Water Heater when properly registered with our factory at the time of purchase (as set forth below) to be free from defects in material or workmanship. Triangle Tube will repair or, at its option, replace the component part under the conditions explained in paragraph 4 , hereof.

See KW Warranty Terms & Conditions

See KS Warranty Terms & Conditions

CHALLENGER SOLO & COMBI

10 Year Limited Warranty & 1 Year Limited Parts

Triangle Tube hereby warrants the CHALLENGER Boiler, when properly registered with our factory at the time of purchase (as set forth below), to be free from defects in material or workmanship. Triangle Tube will repair or, at its option, replace the component part under the conditions explained in SHIPPING - ASSEMBLY - INSTALLATION, hereof.

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BRAZED PLATE HEAT EXCHANGERS

Limited One Year Warranty

Triangle Tube hereby warrants the Plate & Frame Heat Exchanger to be free from defects in material and workmanship for a period of 1 (one) year from the date of the original installation. Triangle Tube/Phase III’s sole and only liability and the original user’s sole remedy under this warranty shall be limited to the repair or replacement, at Triangle Tube option, of the defective heat exchanger. The warranty does not cover damage from ordinary wear, erosion and/or corrosion.

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